A Brief Review on Queue Management Systems for Different Applications

Nagarathna 1 , Raj Shri Guru 2 , Supriya S Rathod 3 , Surabhi T R 4

TBEAH . 2023 April; 4(1): 17-20. Published online 2023 April

Abstract :

Queue management technology helps to reduce actual and predicted customer wait times, improve customer satisfaction, and provide the data to your managers needed to further optimize service, Queue Management System (QMS)presents a viable solution for different applications. It is employed to manage lines in a queue area in a variety of circumstances and locales. The article discusses the concepts of Queue Management Systems for Hospitals, Satellite Networks Based on Traffic Prediction, using Deep Neural Networks (DNN). Managing high patient loads in tertiary care hospitals represents a significant challenge in streamlining health service delivery. At several hospital service locations, including the registration, lab, and bill payment counters, patients must frequently wait in line. In these circumstances, Queue Management Systems (QMS) offer a practical patient management option. Satellite Internet the Adaptive Random Early Detection (ARED) queue management algorithm is proposed to be improved by traffic prediction based on a dynamic triple exponential smoothing model, smoothing coefficient optimization of the model using a differential evolutionary algorithm, and a cubic function based on traffic prediction. Customers and the administrative staff of the company can use a queue management system that uses the Open-CV platform and CNN algorithm for image processing, together with real-time person detection and people count recording. This essay also discusses several techniques in relation to their applications. With services that have medium to lengthy waiting periods, the proposed method seeks to reduce customer discontent.

Keyword : Adaptive random early detection, CNN image processing, cubic function, differential evolution algorithm, dynamic triple exponential smoothing model, System for Managing Hospitals.

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